Stop Collection Calls from Creditors or Agencies Today


Our Licensed Insolvency Trustee team can help you with:

Consumer Proposals

Allows individuals and businesses that are unable to keep up with their financial obligations to propose an interest free repayment plan to their creditors.

Personal Bankruptcy

This can be one of the most effective ways to wipe out debts and get a fresh start.

Debt Counselling

Provides individuals with the tools to improve money management and budgeting and ways to reestablish their credit.

Division 1 Proposals

For debts greater than $250,000, excluding mortgage debt.

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Learn How our Bankruptcy Services & Consumer Proposal can stop creditors from contacting you

Filling for Bankruptcy or Consumer Proposal might be the solution to your debt problems.

If a collection agency contacts you, there are many ways to deal with them. The first strategy to end collection calls is to get help from licensed debt professionals and insolvency trustees such as Sheriff Sole & Madej Inc. Our company will create a proposal for you, detailing a realistic debt payment plan, to hand over to the creditor.

The other alternative, which is highly inadvisable, is to hire a lawyer to stop the harassment. This strategy does not work for people who are in debt or are facing bankruptcy.

"Borrowers need to understand that creditors have a right to get in touch with you to collect the debt you owe," says Sheriff Sole & Madej Inc.'s president, Mr. Todd Sheriff. "As a debtor, you might complain all you want, but if you are in debt and haven't paid up, someone will call for you."

The bankruptcy and Consumer Proposal experts at this agency note that most of its clients have complained of collection agencies harassing them. This situation could be because many consumers are currently struggling with debts and job loss.

Economic woes make it look like a rising number of debtors will not be able to clear their debts. As a result, retailers, phone companies, and financial institutions have become less lenient with delinquencies, on the fear that customers will default on loans. This same sense of urgency has developed at most Toronto collection agencies, which receive a bigger piece of the pie when they collect more.

"I sense that collection agencies are becoming more aggressive than they were in the past, particular with regards to engaging in conduct that is illegal," added Martin Sole, the senior vice-president at Sheriff Sole & Madej Inc.

The company, which assists clients in Toronto and the GTA avoid bankruptcy by getting out of debt and using Consumer Proposals, advises the following:

Strategies to End Collection Calls

According to Mr. Martin Sole, the law asserts that collection agencies must send a written notice to debtors before they make a phone call. The notice must come through regular mail and not via email. It must also include:

- The name of the business/individual (creditor) that claims you owe them money

- The exact amount of money you owe

- The collection agency's name and information about the creditor instructing it to collect the owed debt

Once the collector sends a notice, it is legally required to wait six business days before picking up the phone to contact the debtor. After the first conversation with you, the agency is not allowed to call you more than three times in a week without your consent.

Contact, with regards to collection agencies, refers to any communication via phone, voice mail, and email. It will not count as contact if you fail to answer the phone and the agent does not leave a message. Similarly, letters sent via regular mail do not count as contact.

Sheriff also asserts that there are some things a collection agency is not allowed to do. To help clients end collection calls, he advises that the debt collectors cannot:

- Contact you on Sunday (except between 1 and 5 pm)

- Contact you any other day between 9 pm and 7 am

- Contact you on a public holiday

- Use coercive, intimidating, profane, or threatening language

- Use unreasonable, excessive, or undue pressure

- Harass you

- Charge you a fee

To ensure that the call goes well and the collectors stop bothering you, the licensed insolvency trustees at Sheriff Sole & Madej Inc. typically advise that you should ask all the right questions.

These include, but are not limited to:

- Asking for the agency's provincial registration number

- Asking whether the agency sent you a written notice detailing the name of the creditor and the total amount of money owed

- Enquiring how often the agency will be calling/contacting you

If you are indebted to another individual or institution, the best solution to end collection calls is to go for credit counseling. By so doing, you will get to work with experts to put together a Consumer Proposal and a solid plan to tackle the debt. In this, the professionals at Sheriff Sole & Madej Inc. can help – especially by bargaining with the creditors to go slow on the debt.



Sheriff Sole & Madej Inc is a fully licensed insolvency trustee company. Based in Toronto and working in the GTA, the firm provides expert advice to serve clients looking reduce and consolidate debt, avoid wage garnishment, end collection calls, and pay mortgage debt and bank loans. If you need assistance on how to stop collection calls and deal with debt, consider visiting the official Sheriff Sole & Madej Inc website at